Privacy Policy
Last updated: [30.12.2025]
AmplifAI (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://amplifaimedia.agency or use our AI-powered services.
1. Who We Are
Business Name: AmplifAI
Location: Dubai, United Arab Emirates
Website: https://amplifaimedia.agency
Contact Email: [email protected]
AmplifAI is an AI-powered agency providing automation, sales, and support solutions to businesses.
2. Information We Collect
We may collect and process the following types of data:
a. Personal & Contact Information
Name
Email address
Phone number
Business-related contact details
b. User Inputs & Conversations
Messages, conversations, prompts, and interactions submitted through our AI systems
Communications processed as part of providing services to our clients
c. Payment Information
Payment details are processed securely by third-party payment providers
AmplifAI does not store full payment card information
d. Client Data Processed on Behalf of Customers
Data submitted by our clients’ customers (e.g. enquiries, messages)
In these cases, AmplifAI acts as a data processor, and the client acts as the data controller.
3. Purpose of Data Collection
We collect and use data for the following purposes:
Providing and operating our services
Running and improving AI-powered systems
Improving AI models and service performance
Customer support and account management
Marketing communications (where permitted)
Legal and regulatory compliance
4. AI Data Handling & Automated Processing
User inputs and conversations may be used to improve AI performance and system quality.
AmplifAI does not claim ownership of client or user data.
Automated processing may be used to deliver services such as message handling, follow-ups, and routing.
Human oversight remains available where applicable.
5. Third-Party Services
We use trusted third-party providers to operate our services, including:
GoHighLevel – CRM and automation
OpenAI – AI processing
Grok – AI processing
Twilio – Messaging and communication services
These providers process data only as required to deliver their services and are subject to their own privacy and security obligations.
6. International Data Transfers
AmplifAI itself does not intentionally transfer personal data internationally.
However, some third-party providers (such as OpenAI) may process data outside the UAE.
Where this occurs, appropriate safeguards are applied in line with applicable data protection laws.
7. Data Retention
We retain personal data for as long as an account remains active or until a deletion request is received, unless a longer retention period is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Opt out of marketing communications
Request deletion of your personal data
To exercise these rights, contact us at:
📧 [email protected]
9. Security Measures
We implement industry-standard security measures, including:
Data encryption
Secure systems and infrastructure
Controlled access to data
While no system is completely secure, we take reasonable steps to protect personal information.
10. Cookies & Tracking
Our website may use cookies or similar technologies to support functionality and performance. You can control cookie usage through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact for Privacy Concerns
If you have any questions about this Privacy Policy or how your data is handled, please contact: